Staging comments become tickets.
Client feedback on a staging site is the least-tracked work in an agency. It arrives as bubbles on a page, gets half-actioned, and the argument about what was agreed happens at launch. Syncing those comments into real tickets means the feedback has an owner, a state and an audit trail.
Turn the feedback bubbles on your Duda staging site into tracked tickets in the CRM - assigned, prioritised and closed, instead of lost in a comment thread.
What's in it
Sync from staging
Comment bubbles left on a Duda staging site are pulled in and become tickets against the right site and project.
Track to done
Assign an owner, set a priority, close it out. Each transition is logged, so "we never agreed that" becomes a question with an answer.
On the right record
Tickets attach to the site, the project and the account, so they appear in the same timeline as everything else about that client.
How it works
Connect the Duda site
Link the site to a CRM project once.
The client comments as normal
Nothing changes for them — they leave feedback on staging the way they already do.
Comments arrive as tickets
Each bubble becomes a ticket on the project, with the page and context attached.
Work it to closed
Assign, prioritise, resolve. The trail stays on the record.
What you actually get
- Duda staging comments synced as tickets
- Assignment, priority and status
- Attached to site, project and account
- Full audit trail per ticket
Questions
Does this need the Duda API connected?
Yes. This is one of the genuinely Duda-specific features — it reads comments through the Duda API, so it needs your account connected.
What if I build on something else?
This feature will not apply. The rest of the CRM, quoting, invoicing and delivery works identically on any platform.
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